"All the staff in this practice are wonderful. I had a frightening experience earlier this week with my retina and from my first phone call to my admission at UHW I felt I was treated with care, professionalism and kindness . I phoned at around 4 pm and by 5.45 was being treated at the hospital. I can’t thank everyone enough and would highly recommend this practice and not only for emergencies but all my routine treatment has been excellent."

"Would give 6 stars if possible. Had an emergency with my daughter’s eye and receptionist as well as the optometrist were extremely accommodating, professional and just lovely.
Thank you so much for taking the time to help my daughter!"

"I highly rate this opticians. Debbie was incredibly thorough and informative, and made me feel very welcome. Thanks so much!"

"Had a wonderful experience, my first eye test with RN Roberts. Rowan was thorough, professional and friendly. Picked up a lot of essential eye care information. Very grateful to the team. Will recommend to everyone."

"The people in this practice are all absolute heroes! Even their regular customer service is absolutely first class. But more than that, I’ve lost count of the number of times they’ve had to go way above and beyond the regular call of duty to dig me out of a hole. I won’t go into details but they have literally saved my sight, on more than one occasion! Whether it’s the welcome you get on reception when you arrive or the incredible way they look after you when you’re in the chair, this is a knowledgeable, experienced, highly caring and compassionate practice. Every one of the staff members are always prepared to go the extra mile and with me, they often have to! Bless them. I, for one, am so grateful to have them here in Cardiff. #notallheroeswearcapes"